If your annual or 30-day policy has auto-renewed and you didn't want it to then please email us at help@inshur.com so we can discuss it.
Short Term/ 30 Day Policies:
You may cancel the policy at any time; however due to the short term nature of Your policy, no refund of Premium will be payable in the event of cancellation.
Annual Policies: Assuming no claims have been made during the current Period of Insurance,
We will charge/refund the proportional (pro-rata) amount of the Premium which applies to the remaining Period of Insurance, subject to a minimum amount of £25, plus insurance premium tax (IPT) where applicable, less any fees.
To check which fees are applicable to your policy please refer to our ‘Terms of Business’ document.
If you are paying for your annual policy by instalments, Premium Credit Ltd will notify you of any balance payable/refund due, as per the terms and conditions of your finance agreement with them, less any fees.
If you are an Pay as you Flex policy holder you can now cancel your policy directly from your dashboard page. Log in HERE to start the process, once logged in please select CANCEL, follow the steps on the screen and you will receive a confirmation message once it has been completed.
Please note that it can take up to 7 days to calculate how much of a refund you are due on your account whilst we wait for block data from Amazon. Once this amount has been calculated it can take up to a further 5 working days depending on your bank to reach your account.
Our support team is available to help you Monday to Friday 8am-6 pm.